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    Privacy Policy

    Privacy Policy

    DHG Management (“we,” “our,” or “us”) is a profit organization committed to protecting the privacy and personal information of individuals who engage with our programs, services, and communications. This Privacy Policy explains how we collect, use, and protect personal information obtained through our website, services, and communication channels.

    Information We Collect

    We may collect personal information that you voluntarily provide, including but not limited to:

    • Name
    • Phone      number
    • Email      address
    • Mailing      address
    • Housing      application or program-related information
    • Communication      preferences

    Information may be collected through website forms, applications, phone calls, text messages, emails, or in-person interactions.

    How We Use Your Information

    The information we collect is used to:

    • Respond      to inquiries and service requests
    • Process      housing applications and program participation
    • Schedule      appointments and meetings
    • Provide      updates related to housing assistance, community programs, or required      documentation
    • Communicate      important service-related information

    Your information is used strictly to support our non-profit mission and service delivery.

    Information Sharing

    We do not sell, rent, or trade personal information. Information may be shared only when necessary to administer housing or community development programs, comply with legal requirements, or coordinate services with trusted partners, and only to the extent required.

    Mobile opt-in, SMS consent, and phone numbers collected for SMS purposes will not be shared or sold to any third parties or affiliates for marketing purposes.

    Data Security

    We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or disclosure.

    Your Choices

    You may choose not to provide certain information or opt out of communications at any time. SMS opt-out instructions are outlined below.

    Policy Updates

    This Privacy Policy may be updated periodically. Any updates will be posted on this page with a revised effective date.

    SMS Terms & Conditions

    DHG Management 

    1. SMS Consent Communication

    The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

    2. Types of SMS Communications

    If you have consented to receive text messages from Pueblo Housing and Community Development, you may receive messages related to:

    • Appointment      reminders
    • Application      status updates
    • Requests      for documentation
    • Program      or service-related notifications
    • Follow-up      communications related to housing or community services

    Messages are informational and service-related.

    3. Message Frequency

    Message frequency may vary depending on your participation in programs or services. You may receive up to 20 SMS messages per week related to appointments, application updates, or service communications.

    4. Potential Fees for SMS Messaging

    Standard message and data rates may apply depending on your mobile carrier and plan. Fees may vary for domestic or international messages.

    5. Opt-In Method

    You may opt in to receive SMS messages from DHG Management t by:

    • Providing      verbal consent during a conversation
    • Submitting      an online form or application
    • Completing      a written or paper form

    6. Opt-Out Method

    You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive. You may also contact us directly to request removal from our messaging list.

    7. Help

    If you experience issues, reply “HELP” to any SMS message. You may also contact us through our Contact Page https://dhgrental.com/#.

    Additional Options

    If you do not wish to receive SMS messages, you may choose not to select the SMS consent option on our forms.

    8. Standard Messaging Disclosures

    • Message      and data rates may apply
    • You      may opt out at any time by texting “STOP”
    • For      assistance, text “HELP” or visit our Privacy Policy and Terms      and Conditions pages
    • Message      frequency may vary


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